Terms of Use

Article 1 — Purpose

vivid update.,LTD. (hereinafter "the Company") provides the use of cafe filament (hereinafter "the Facility") and its ancillary services (collectively "the Service") under these User Terms of Use (hereinafter "these Terms"). Users must comply with the User Terms of Use, Facility Rules, Monthly Membership Terms, Important Notes, Disclaimer and Monthly Membership Payment Flow, together with all other provisions and rules established by the Company (collectively "the Related Rules and Regulations").

Article 2 — Rules

The Company may establish and amend these Terms and the Related Rules and Regulations governing use of the Service; they apply to all Users. By using the Service, Users are deemed to agree to these Terms, the Related Rules and Regulations and their amendments. The Company will announce new or amended rules on its website or notify Users by another method it considers appropriate.

Article 3 — Users

A "User" means an individual or corporation that has completed the procedures prescribed in the usage rules. The Company may establish multiple types of user eligibility and determine or change their content and conditions, both now and in the future.

Article 4-1 — User Eligibility

Those wishing to use the Service must complete the procedures prescribed in the usage rules. Fees paid when using the Service are non-refundable. Persons affiliated with organized crime groups or other antisocial forces are not eligible to use the Service.

The exclusion covers organized crime groups, their members and associate members, affiliated groups and persons, and other antisocial forces that encourage or may encourage unlawful or improper acts by their members, including organizations. Persons controlled by or having any relationship with such forces are also excluded. Applicants must confirm that they neither belong to, are controlled by, nor have any relationship with such forces.

Article 4-2 — Usage Procedures

After the usage procedures are completed, a user card in digital or physical form will be issued. Users must present it when requested by the Company, either when beginning or during use of the Service. During the usage procedures, the Company may require designated identity documents, such as a driver's license, passport or health insurance card.

If a requested user card is not presented, the Service cannot be used. Identity documents may also include a certificate of all registered corporate particulars, as designated by the Company.

Article 5 — User Rights and Obligations

Users may use the Service in accordance with the Related Rules and Regulations. Except for this right to use the Service, the Company grants Users no ownership, leasehold or other rights over the Service or any other property. Users must pay the prescribed usage fees and fulfill all other obligations under the Related Rules and Regulations in accordance with the usage rules.

Users acknowledge that third parties designated by the Company may also use the Service. Changes to registered information, including address and company name, must be reported through the Company's prescribed procedure.

Article 6 — User Card and User Status

Users may not transfer or lend their user card or user rights to third parties. If a third party uses the Service with a User's card for any reason, including transfer, lending or theft, that User bears all responsibility, including payment of the usage fees. An individual's user status cannot be inherited after their death.

An individual User's status ends automatically upon death and cannot be inherited.

Article 7 — Usage Fees

The Company may determine and change the amount, payment method, and payment date of usage fees. Fees are calculated as specified by the Company and cannot be offset against the Company's obligations to the User. If payment is not made by the due date, the Company may take collection action and suspend or expel the User.

Payment must in principle use the method designated by the Company; credit-card debit dates follow the card company's terms. If an unpaid card or electronic-money transaction is discovered after departure because of a register or payment-system malfunction, payment must be made promptly after the Company contacts you.

The Company will notify Users of changes to fee amounts, payment methods and payment dates by its designated method.

Article 8 — Suspension of User Status

The Company may suspend a User's status indefinitely in the following cases:

• Non-payment of fees
• Violation of these Terms or related regulations
• Loss of financial credibility due to bankruptcy proceedings, etc.
• Inability to contact the User for 1 month or longer because registered contact details have not been updated, errors have not been corrected, or false details have been registered
• Causing inconvenience to other Users or the Company
• Committing or being suspected of a crime and losing social credibility
• Discovery that the person belongs to, is controlled by, or has any relationship with organized crime groups or other antisocial forces
• Other circumstances in which the Company considers the person unsuitable as a User

Suspected violations are also grounds for suspension. Loss of financial credibility includes petitions for bankruptcy, civil rehabilitation or other insolvency proceedings, and dishonored bills. The Company will notify the person concerned of the suspension. It may lift the suspension by sending a written notice of reinstatement in accordance with these Terms.

Article 9 — Damages

If a User causes damage to other Users, the Company, or Company staff by violating laws or these Terms, the User is obligated to compensate for all such damages immediately.

The obligation applies to violations of laws or any related rules and regulations. The duty to compensate also covers damage arising in connection with a violation, and the Company may demand immediate payment of the full amount.

Article 10 — Service Discontinuation / Changes / Closure Days

The Company may discontinue all or part of the Service or change, suspend or terminate it. Regular closure days may be increased, decreased or changed. If natural disasters or similar events unexpectedly damage the Facility, or renovation or repairs are required, the Company may make changes to all or part of the Service over a reasonable period. Users will be notified in advance by a method the Company considers appropriate, except in emergencies or other unavoidable circumstances.

Discontinuation of the Service terminates user or membership status. The Company endeavors to announce changes to closure days at the Facility or through online tools or the website, but unavoidable circumstances may prevent advance notice.

Article 11 — Fees and Payment Methods

All fees for using the Service shall be paid according to the Company's instructions.

Article 12 — Management of Personal Belongings

Users are solely responsible for managing their belongings within the Facility. The Company bears no liability for theft, loss, or accidents that occur within the Facility.

Article 13 — Notices

Users must register their address and email with the Company and promptly report any changes. The Company bears no liability for any disadvantage caused by a User's failure to update registration information. All notices will be sent to the registered address or email.

Registered contact details also include the workplace address. All invoices and other documents are sent to the registered address or email.

Article 1 — Food, Beverages & Smoking

Food and beverages shall in principle be consumed only at your seat. Bringing in items with strong odors or that may disturb other Users is generally prohibited. The entire facility is non-smoking.

Article 2 — Prohibited Activities

Photography inside the Facility is generally prohibited; prior approval is required. Security cameras and microphones are installed for safety purposes. Listing the Facility's address on business cards, websites, or printed materials without prior written approval is generally prohibited. Attire deemed inappropriate for the atmosphere may result in being refused service. Leaving baggage unattended for 1 hour or longer may result in it being moved by staff. Solicitation for pyramid schemes, multi-level marketing, or religious activities is strictly prohibited. The Company does not make announcements to call or guide specific customers.

Baggage must not be left unattended for extended periods, regardless of the reason; it may be moved after 1 hour or longer.

Article 3 — Copying / Printing / Scanning

A multifunction printer is available. Please ask reception about fees. Users are responsible for their use of copying, printing and scanning services. The Company is not liable for any disadvantage caused by downloading or installing printer drivers, or by third parties viewing printed or copied output. Illegal or improper use will result in suspension or expulsion under the User Terms of Use, and legal action will be taken.

Please ask reception about copying, printing or scanning services that require staff assistance. Users are responsible for their use of these services.

Printers, chargers and monitors are available during unstaffed hours. Services and rental items that require staff assistance are unavailable.

Article 4 — Lockers

Lockers are available in the Facility. Please ask reception about their use and fees. Users are responsible for their use of lockers. Illegal or improper use will result in suspension or expulsion under the User Terms of Use, and legal action will be taken.

The Company bears no liability for any disadvantage arising from use of a locker.

Article 5 — Communications

Users may bring their own laptops and tablets into the Facility. Wireless and wired LAN are available. Users are responsible for their use of these networks, including managing their own information. The Company bears no liability for any unforeseen event arising from their use.

Article 6 — Contact and Administrative Procedures

Event announcements and facility rental notifications will be communicated via LINE, email, or the cafe filament website. Important notices may also be sent by post. Users must promptly notify the Company of any changes to their address, phone number, email, or workplace. Various procedures are handled at the Facility.

Changes to contact details must be submitted by the User personally using the Company's prescribed notification form.

Article 7 — Emergency Evacuation

In the event of a fire, earthquake, or other emergency, please evacuate the building immediately.

Article 1 — Purpose

vivid update.,LTD. (hereinafter "the Company") provides the use of cafe filament (hereinafter "the Facility") and its ancillary services (collectively "the Service") under these Monthly Membership Terms (hereinafter "these Terms"). The User Terms of Use also apply to monthly members; if they conflict with these Terms, these Terms take precedence. The Service provides members with access to the cafe and opportunities to interact with one another. Members must comply with all rules established by the Company when using the Facility.

Article 2 — Rules

The Company may establish and amend these Terms and other provisions and rules (collectively "the Related Rules and Regulations") governing use of the Service; they apply to all members. By using the Service, members are deemed to agree to these Terms and the Related Rules and Regulations. The Company will announce new or amended rules on its website or notify members by another method it considers appropriate.

Article 3 — Monthly Members

A "monthly member" refers to an individual who has completed the monthly membership registration procedure. The Company may establish multiple types of monthly membership and change their content and conditions at any time.

Article 4 — Registration

Those wishing to register must complete the registration procedures and then pay the fees applicable to their monthly plan. After registration, a digital or physical membership card will be issued. Members must carry it whenever using the Service and present it on request; without it, use of the Service is generally not permitted. Fees paid at registration are non-refundable, including upon cancellation or discontinuation of the Service. Persons affiliated with antisocial forces are not eligible to register.

The exclusion covers organized crime groups, their members and associate members, affiliated groups and persons, and other antisocial forces that encourage or may encourage unlawful or improper acts by their members, including organizations. Persons controlled by or having any relationship with such forces are also excluded. Applicants must confirm that they neither belong to, are controlled by, nor have any relationship with such forces.

Article 5 — Cancellation

Cancellation shall be processed through the Company's designated method, taking effect from the following month. Cancellation by phone or email is generally not accepted. After cancellation, the Facility may still be used on a drop-in basis.

Article 6 — Fees and Payment

Monthly fees are charged by credit card on the 1st of each month. For mid-month registration, a pro-rated amount is charged by credit card on the day of registration. Fees for remaining days after mid-month cancellation are non-refundable. Cancelling on the last day of the month avoids unused days. If payment is not made by the due date, the Company may suspend or expel the member.

Members must pay fees as calculated under the usage rules and may not offset them against debts owed to them by the Company. The Company may change fee amounts, payment methods and payment dates and will notify members by its designated method. Unpaid card or electronic-money transactions discovered after departure due to system malfunction must be paid promptly upon contact from the Company.

Article 7 — Suspension of Membership

If credit card payment fails, the Company may request the member to contact their card company. Repeated payment failures will result in automatic suspension of membership.

Article 8 — Member Rights and Obligations

The Company provides the Service to members, who may use it in accordance with the Related Rules and Regulations. The Company grants members no ownership, leasehold or other rights over the Facility or any other property. Members must pay the prescribed fees. They acknowledge that third parties designated by the Company may also use the Facility and must apply through the prescribed procedure to change registered information, including their address or company name.

Members must also fulfill all other obligations prescribed by the related rules.

Article 9 — Membership Card and Status

Members may not lend their membership card to third parties. If a third party uses the Facility with a member's card for any reason, including lending or theft, that member bears all responsibility, including payment of usage fees. The card may not be transferred, pledged or used as security. Membership status and the rights arising from it may not be transferred or lent. An individual member's status ends automatically upon death.

Membership cannot be inherited after the member's death.

If a third party uses a member's card for any reason, that member bears all responsibility, including payment of usage fees.

Article 10 — Suspension of Membership Status

The Company may suspend a member's status at its discretion and without time limit in the following cases:

• Non-payment of any fees
• Violation of these Terms or related regulations
• Loss of financial credibility due to bankruptcy proceedings, etc.
• Inability to contact the member for 3 months or longer because registered contact details have not been updated, errors have not been corrected, or false details have been registered
• Causing inconvenience to other members or the Company
• Committing or being suspected of a crime and losing social credibility
• Discovery that the person belongs to, is controlled by, or has any relationship with organized crime groups or other antisocial forces
• Other circumstances in which the Company considers the person unsuitable for membership

Suspected violations are also grounds for suspension. Loss of financial credibility includes petitions for bankruptcy, civil rehabilitation or other insolvency proceedings, and dishonored bills. The Company will notify the person concerned of the suspension. It may lift the suspension by sending a written notice of reinstatement in accordance with these Terms.

Article 11 — Expulsion

The Company may expel a member at its discretion if the member damages the reputation or credibility of the Company or Facility, regardless of the reason; acts against the interests of the Company, Facility or staff; or meets any other criteria for suspension of membership. Upon expulsion, the member loses the right to use the Service and all rights and benefits of membership.

Expulsion is effected by notifying the member of an expulsion notice in accordance with these Terms.

Article 12 — Damages

If a member causes damage to other members, the Company, or Company staff by violating laws or these Terms, the member is obligated to compensate for all such damages immediately.

The obligation applies to violations of laws or any related rules and regulations. The duty to compensate also covers damage arising in connection with a violation, and the Company may demand immediate payment of the full amount.

Article 13 — Discontinuation / Changes / Closure

The Company may, at its discretion, discontinue all or part of the Service or alter or close the Facility, including temporary closure. If natural disasters or similar events unexpectedly damage the Facility, or renovation or repairs are required, it may temporarily close all or part of the Facility for a reasonable period. Members will be notified in advance by a method the Company considers appropriate, except in emergencies or other unavoidable circumstances.

Discontinuation of the Service terminates membership status.

Article 14 — Management of Personal Belongings

Members are solely responsible for managing their belongings. The Company bears no liability for theft, loss, or accidents within the Facility.

Article 15 — Notices

Members must register their address and email with the Company and promptly report any changes. The Company bears no liability for disadvantage caused by failure to update. All notices will be sent to the registered address, email, or SNS account including LINE.

Article 16 — Check-in and Check-out

Within the hours stipulated by the contracted plan, no basic usage fee is charged at check-out (private rooms and lockers are governed by separate rules). Please present your membership card at both check-in and check-out.

The exemption from the basic stay fee applies only on the days as well as within the hours specified by the contracted plan.

Article 17 — Usage Outside Plan Hours

Use outside contracted plan hours will incur drop-in fees, and the User Terms of Use (not the Monthly Membership Terms) will apply.

Article 18 — Closure and Suspension

The Service may reduce hours or close temporarily for the following reasons:

• Natural disasters, weather emergencies, earthquakes, or other force majeure events
• Facility remodeling, expansion, repairs, maintenance, or inspection
• Significant changes in social conditions
• Exclusive reservation use
• Other circumstances that make it difficult or inappropriate to operate

Advance notice will be given on the premises and website. Monthly fees will generally not be refunded in such cases.

Closure or shorter opening hours may also apply when a disaster, major change in social conditions, or other circumstance making operation difficult or inappropriate is feared, even before it occurs.

Article 19 — Prohibited Activities

Use of a contracted plan by anyone other than the registered member is prohibited. If such use is confirmed, the member will be expelled on the same day. No refund will be given.

Joining / Usage

Membership is available at any time. The first month's fee is pro-rated from the day of registration to the end of the month and charged automatically on the day of registration. From the following month, the full monthly fee is charged on the 1st of each month.

Cancellation

Cancellation can be done via the LINE app. Service is available until the end of the cancellation month. Remaining days are not refunded. To avoid unwanted charges, we recommend cancelling before the 1st of the month.

Changes / Re-registration

Once cancelled, re-registration is not possible until the monthly fee has been debited. Depending on the card company, this may take at least approximately 1 month.