Accessibility Policy

filament self cafe aims to be a place where as many people as possible can get the information they need and feel confident about visiting, both on this website and in the cafe itself. This is not a one-off effort: we keep testing and fixing.

Our policy for this website

  • We check that the main pages can be navigated and operated with a keyboard alone.
  • We regularly review images, forms, menus, headings and language attributes.
  • When we add a new page, we check it against a checklist and a small script before publishing.
  • We follow the thinking behind WCAG 2.0 / 2.1, prioritising improvements at Level A and AA first.

Other ways to reach us

If the contact form is difficult to use, we accept the same enquiries by any of these means.

What we can adjust when you visit

  • If you do not use a smartphone or LINE, staff will show you how to enter and leave.
  • Tell us if you have a preference about seating, power outlets, volume, lighting or the private room, and we will accommodate it where we can.
  • Strollers are welcome inside. There is a step at the restroom entrance.
  • What we can do changes with how busy we are and with exclusive-use bookings, so please ask before you come if anything worries you.

How we work through improvements

We check the Japanese top page, Pricing & System, Plans, FAQ, Access and Contact as our baseline pages, then roll the same structure out to the other languages. We sort the problems we find by priority and fix the ones with the widest impact first.